The NHS App

The NHS App lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services.

With the NHS App you can:

  • check your symptoms – find reliable NHS information on hundreds of conditions and treatments, and get immediate advice
  • book appointments – search for, book and cancel appointments at your GP surgery
  • order repeat prescriptions – see your available medications and request a new repeat prescription
  • view your medical record – get secure access to your GP medical record
  • register to be an organ donor – easily manage your preferences on the NHS Organ Donor Register
  • choose how the NHS uses your data – register your decision on whether it can be used for research and planning

Getting Support

If you need help using Patient Access, visit the Patient Access Support website.

How to Register for Patient Access

Before you register for online access you must read the information leaflet so that you can agree to the terms and conditions of access - Important information about access to your medical information online can be found in this leaflet (this leaflet is also available at reception).

  1. Download and complete the Registration Document (this is also available from reception).
  2. Next, for security reasons you must prove your identity to the reception staff. Simply visit reception with your completed registation form, plus two forms of ID, one photographic (e.g. Passport or Driving Licence) and another with proof of address (e.g. utility bill).
  3. Your access code will be generated and forwarded to you within 5 working days of receipt of your fully completed and validated registration document.

You can only apply in person and once a patient reaches their 16th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.