Urgent Problems & Out of Hours


Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

Injuries

The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident & Emergency (A&E) Department at the following hospital:

Warwick Hospital. Tel: 01926 495 321 ext. 4032

Other urgent problems are dealt with by GPs.

Please remember, we need to save A&E resources for accidents & emergencies only.

If you are not sure whether your problem can be dealt with by the GP or if you need to go to A&E, just give us a ring on 01926 492311 or call NHS 111.

Click here for a video on using A&E appropriately.

Urgent Problems during Surgery Hours

When the Health Centre is open, urgent problems can be dealt with at Emergency-Only Appointments.

These appointments are available to patients with a new illness or condition that has arisen in the last few days and that requires urgent medical attention before the next available Routine or 'Book on the Morning' appointment.

Longer-term conditions, routine reviews, repeat prescriptions and sick notes are not dealt with at emergency-only appointments.

To book an Emergency-Only appointment please attend the Health Centre or call 01926 492311.

How to Help when the Surgery is Closed

If you have an urgent medical problem outside normal surgery hours  (our opening times can be found here), and you need help fast, but it is not life threatening - CALL 111 - Available 24 hours a day, 365 days a year.

NHS 111

What to do when my Medical Practice is closed:

  • If you need medical help fast but it’s not an emergency call 111
  • If it’s a life-threatening emergency call 999

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

When to call 111

  • You think you need to go to A&E or to another NHS urgent care service
  • The surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

When to all 999

  • Call 999 for life-threatening emergencies such as:
  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

During normal practice opening hours the practice remains your first point of contact for all routine requests.

More information about NHS 111 can be obtained from NHS choices at www.nhs.uk/111

Please only visit the A&E department if it is an emergency.